100 Springhouse Drive, Suite 105, Collegeville, PA 19426
800-898-0028

WARRANTY GUILDELINES

FIREPLACES & CHIMNEYS

CATEGORY | OBSERVATION | ACTION REQUIRED BY BUILDER | COMMENTS OR SUGGESTIONS
FIREPLACES & CHIMNEYS | 6.9 Exterior and interior masonry veneer cracks. | Builder will correct cracks in excess of 1/4 inch in width. | Some cracks are common in masonry and mortar joints. Cracks 1/4 inch in width or less are considered Owner maintenance. Patching is an acceptable method of repair.
| 6.10 Firebox color is changed; accumulation of residue in chimney or flue. | No action required. | Owner maintenance is required.
| 6.11 Chimney separates from the Home. | Builder will correct separation in excess of ½ inch within 10 ft. | Newly built chimneys will often incur slight amounts of separation.
| 6.12 Smoke in living area. | Builder will correct if caused by improper construction or inadequate clearance | Temporary negative draft situations can be caused by high winds; obstructions such as tree branches too close to the chimney; the geographic location of the fireplace; or its relationship to adjoining walls and roof. In some cases, it may be necessary to open a window to create an effective draft. Since negative draft conditions could be temporary, it is necessary that Owner substantiate problem to Builder by constructing a fire so the condition can be observed.
| 6.13 Water infiltration into firebox from flue. | No action required. | A certain amount of rainwater can be expected under certain conditions.
| 6.14 Firebrick or mortar joint cracks. | No action required. | Intense heat may cause cracking.

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